About Reliance Hospital:

Reliance Hospital marks a natural progression in our life-affirming journey to transform the way India sees healthcare, which began with the establishment of Kokilaben Dhirubhai Ambani Hospital in January 2009. Over the years, it has succeeded in bringing the world's best technology and treatment protocols to India, bridging many of the gaps in the existing healthcare fabric. Reliance Hospital, too, will see the finest medical talent and technology working in concert across departments and specialities.

Requirement:

Reliance being a premier hospital in Mumbai required to enhance the digital security and internet experience of visitors/Patients. They approached WiJungle to propose the solution acknoledging their technical specifications. WiJungle being the leading player, offered the unparallel product abd deployed it with 100% satisfaction rate.

Solution:

WiJungle was required to comply below functionalities and offer world class experience –

• PMS Integration with WinHMS

  As WiJungle already had FIAS based integration with WinHMS, hence we delivered it to generate guest internet access credentials and activate defined policies as and when check-ins would be made.



• Social Media Integration

  WiJungle gives the option to login with Facebook, Google+ and Twitter along with facebook page integration for Checkin and Like purpose. We delivered it to Hycinth for smooth guest internet access in restaurant & spa area.



• Single Sign On

  WiJungle being a location aware & device aware appliance, remembers the last login of guests and simply allow them to login automatically if they are inside the network.



• Content Filtering

  As WiJungle is a UTM + Hotspot Gateway so the ability to block pre-defined and manually created categories of Websites, IP, Port, Keyword and Applications made it easy for Hycinth Management to restrict their staff members from consuming unnecessary data and bandwidth.



• Mac/IP Based policies and blacklisting

  Extensive Support for User, IP, MAC & interface based policies helped Hycinth to bypass authentication via MAC whitelist/Clientless and apply easy policies on their Cameras and other trusted devices.



• Customized Captive Portal & Advertisement

  WiJungle offers 10 different captive portals to manage fixed and guest users. The flexibility to customize each of the captive portal helped them to outshine their brand. In addition, the various alternatives of redirection facility after login like showcasing Image/Video gave Hycinth an edge to vouch greater value.



• Feedback Collection with Analytics

  The option to create multiple customized feedback form for various sections like Restaurant, Spa etc. helped Hycinth to collect concrete responses and generate analytics for required improvement.



• Privileged tagging for VIP Customer

  The urge to give special treatment and care to VIP guest through tagging helped Hycinth to automatically assign higher internet plans on their visit.



• Bandwidth Management

  This comprises of restriction on data, speed and time. Applying B/W policies becomes must in a guest network to reduce the unnecessary consumption and maintain the smoother packet flow.



• Reports, logs and usage reports in accordance with Govt. policies

  The inbuilt storage facility to keep surfing logs for a period of 1 year along with search-ability made it easy to handle tracking. In depth reports of internet, user, pms, social and system gave Hycinth complete to monitor & troubleshoot.



• Postpaid Billing

  Postpaid billing helped Hycinth to maintain single billing of guests by adding the charges of premium internet package (if opted by guest) during final billing generated via PMS.



• Mobile No. and SMS based authentication

  This was needed in alternative to social media based captive portals for giving guest the freedom login their own way. Unlimited Free Transactional Messages offered by WiJungle with its appliances indirectly saved the cost of Hycinth by eliminating the need to purchase third party gateway.



• AP Management for Engenius

  The exclusive feature of AP Management for Engenius access points drew key attention of Hycinth. A single platform favored them to manage all their Engenius EAP150 devices and abolish the need to have a separate controller.